Google Chrome now automatically blocks or disables most Flash-based content from websites, including Webinato.

The Flash Player plugin is still included with Chrome, however, and you can easily re-enable any Flash-based content, for Webinato and other sites, by following a few simple steps and checking some settings in Chrome.

If you want a quick visual guide of the steps needed to allow Flash content in Chrome, please click HERE

Ignore the Pop-up Bar when Launching Chrome

As of July 31, 2019, new launches of Chrome version 76 and higher will display a pop-up message stating that "Flash Player will no longer be supported after December 2020" along with a "Turn Off" button and a "Learn more"* link.

* - The article linked from the above message was published Jul. 2017

As long as Flash is allowed to ask for permission to run on specific sites, this message will pop up on every new launch, and cannot be removed. If you use Webinato on a regular basis, it is best to just ignore this message, as it will disappear after loading any other page past the first one.

If you click the "Turn Off" button at any time, Chrome will turn off the ability for sites to ask for permission to run Flash content, and it will automatically be blocked for all sites. This will remove the pop-up message seen when launching the browser but will make viewing Webinato content impossible until sites are allowed to ask for Flash permission again. Read below for instructions on how to do this:

Make sure the Flash Player Plugin is enabled

If you are seeing the message “Flash Player Required” or you need to have Flash installed, and you are using Chrome, that means that the Flash Player plugin has been temporarily disabled for that site.

Please follow these steps to enable the Flash Player plugin:

  1. Click the link that says “here” which will then prompt a request to allow Flash to run simply click “Allow

  2. Once you’ve allowed Flash to run, Google Chrome will reload your current page then you can proceed to login to the webinar room.

If it says the Plugin is Blocked 

  1. Click the Padlock icon in the address bar of your browser.
  2. You will see the following menu.
  3. Select Allow from the Flash dropdown menu.

Note: You may have to re-do this each time if you fully close your web browser and re-open it.

If this does not work, please move to the next step below.

Verify Chrome is allowed to run Flash content for Webinato

  1. Open the Chrome File Menu, by clicking the 3 dots at the upper right of the Chrome window, and then select Settings:

  2. At the top of the Chrome Settings page, search for the word "flash" then click the Site Settings section (with the "flash" term flagged on it)

  3. Once Site Settings are shown, scroll down to find the highlighted Flash section, and click to enter:

  4. Once inside the Flash section, make sure it is set to “Ask first.” If it is not, click the toggle on the right side to set it to the "on" position.
  5. You can then close the settings tab and attempt to reload your browser if needed.

Note: By default, Google Chrome will automatically remove any saved sites that allow Flash Player once you close your browser and will ask you to allow again the next time you launch Chrome. Running Chrome in the background may help with this, but may not be 100% effective.

If you are still not able to see Webinato content or see a blank page or have other loading problems, you can troubleshoot by following the guide HERE.