This article resolves a problem with accessing password-protected Autopilots (Recasts) via a link opened in a web browser.

Problem: You cannot access a password protected recast by opening a link in a web-browser

Opening a password-protected recast via a web browser 

  1. Open a link in a web browser
  2. in Once you fill the details, you will be landed on the following page
  3. Now, click on the "Open Webinato" button from the popup window
  4. When the desktop app opens, you will see the following error
  5. Click OK
  6. Now you see a blank page

Resolution: Always open the link in Webinato desktop app

How to open recast links directly in Webinato Desktop App?

  1. Click on the Webinato shortcut on Desktop to launch the application
  2. Webinato desktop app (WDA) will open
  3. Close the welcome message by clicking the Orange "X" at the top right corner of the app
  4. Copy the recast link and paste to the address bar at the top, and click GO
  5. Sign in when prompted