There are a few reasons as to why your webinar may not be loading. Please read through the following suggested articles and see if one of them applies to your situation:

Is the Flash Player enabled?

It's possible that the Flash Player is not installed or not enabled for your browser. this is especially true if you are using Google Chrome and you have accidentally disabled Flash.

To ensure that Flash content is enabled, please read through the appropriate article below:

CHROME: Allowing Flash Content in Chrome 

FIREFOX or SAFARI: Installing the Flash Player Plugin

Other Possible Causes 

If you are still having trouble joining your room after reading the above articles, please contact support by submitting a ticket using the button below.

Our staff will get back to you as soon as possible.