Recast/MP4 Issues

We are having issues with recasts and MP4 conversion but we are looking into this - rest assured.

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 I am on the account so why can’t I view invoices?

Modified on Wed, 09 Dec 2015 at 09:57 AM

In order to view invoices for your account, you must be listed as a Billing Contact. Please contact the person in your organization in charge of your web conference service and ask him/her to go to the "Manage Users" section of the Admin Page and add you as a Billing Contact.