ALERT

If you are new to Screen Sharing, it needs to be patched. Find the script below.

Click HERE for more information about a workaround. This works on Windows 8/10. If this does not work or if you use Windows 7, please contact us.

Windows 11

Windows 11 is here. Please follow this article to know what you need to do if you upgrade or use a new computer with Windows 11!

I only see one window, but I requested two window mode

Modified on Thu, 25 Aug 2016 at 04:51 PM

PLEASE NOTE: Two-Window Mode is getting phased out as of Aug. 2016, and may not be available for your company. If you have any questions, please contact Technical Support. 

 

In most cases, a pop up blocker has prevented the image window from opening. You should see a message like this:



Because your pop-up blocker disabled Two-Window mode, please click the browser notification and select Always allow Pop-ups from this site.


** PLEASE NOTE ** The screenshot below depicts use in Internet Explorer. The browser notification is in varying locations depending on your browser. For help finding this notification, please refer to your browser's help section.

 

 

This will allow the Webinato platform to open in two windows while still keeping you safe from pop-ups on other websites. This will also allow you to access conferences in Two-Window mode in the future without receiving this error again.

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