Recast/MP4 Issues

We are having issues with recasts and MP4 conversion but we are looking into this - rest assured.

Slides not being Displayed

Modified on Fri, 23 Apr 2021 at 05:48 AM

This article shows you what you can do if the Slides presentation never loads for you in the Webinato room, even though it is loading for others.


Slide Removed


If the slide was removed by the organizer in some cases, you may experience issues. In that case, you can let your organizer know and request him/her to contact us.


Firewall Issues


It is possible that you are accessing Webinato through a restricted network. If this is true, please follow this guide.


Webinato Converter Server Issues


On rare occasions, there could be an issue with the Webinato converter server. If you would like to obtain help, please contact our customer support team by creating a ticket.

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