Recast/MP4 Issues
We are having issues with recasts and MP4 conversion but we are looking into this - rest assured.
This article will help you set up your microphone, which will allow you to broadcast live audio to your attendees.
Operating System Settings
In order to use a microphone in your webinar room, you must first make sure it works properly in your Operating System (Windows or Mac). To do this:
On Windows
Right-click the Speaker icon located in the Notification Area of the Taskbar (in the lower right of your screen), and select Recording Devices from the popup menu
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- In the resulting window, find the microphone you wish to use in the list, and make sure it is Enabled as the Default Device (You will see a green checkmark next to the icon).
Also, try speaking into the mic and make sure the green level indicator to the right of the microphone information goes up and down. - Click OK
On Mac OS X
Open your System Preferences application, and click the Sound Control Panel item. You can also click the Speaker icon in the Menu Bar and select the "Sound Preferences..." menu item.
- Click the Input Tab
- Select the microphone you wish to use in the list, and adjust the levels slider and observer the activity meter to make sure you are sending a strong signal.
- You can now close the Control Panel
Once you are sure your microphone is set up fine in your Operating System, open your webinar room, and click the Gear next to the Microphone Icon in the bottom toolbar to enter Microphone Setup for Webinato.
- You may see a few security confirmation boxes when setting up your microphone.
Please note that both the web browser and the flash plugin will need access to your microphone/webcam. Please click through the confirmation boxes as directed to allow access.
- In the Microphone Setup Window, The Default option will always be selected initially. In order to make sure you are using the correct device, select the same microphone you set up above from the pull-down list.
- Once you select the correct microphone, try speaking into it. You should not only see the Activity Meter move around, but you should also hear your audio feedback through your main computer speakers so you can verify that your audio levels are acceptable.
- Once you verify that the microphone is working properly, click the OK button to finish the setup process. Your microphone will not broadcast to your room until you hit OK.
You can then click the Microphone Icon to activate your microphone and start broadcasting. For more information on that, click here.
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