Please follow the simple instructions below to set up your microphone. Please note that USB microphones might operate differently. Refer to your microphone manual for details.

Windows 7 and Vista
  1. Click on the Start button
  2. Click on Control Panel
  3. Click Hardware and Sound
  4. Click on Adjust system volume.

Note that on most computers running Windows Vista or Windows 7 you can also access the volume controls directly from the task tray, by clicking on the small speaker icon.

These versions of Windows allow you to adjust the volume from each application individually from the Volume Mixer. Therefore, you need to ensure that both 'Master' and the web browser that you are using to access the conference room (for example Firefox, or Internet Explorer) are not muted or turned down too far. In the image below the two important controls are highlighted in red. To access the Volume Mixer in Windows Vista, 7, and 8, right click on the speaker icon and choose Open Volume Mixer.

Windows XP
  1. Click on the Start button
  2. Open the All Programs menu
  3. Open Accessories inside of All Programs
  4. Open Entertainment
  5. Click on Volume Control

Alternatively, most computers running XP have a task tray icon that allows you to quickly launch the volume controls. The task tray is located in the bottom right corner of your screen, and contains several small icons. The appearance of the icon may vary depending on your computer manufacturer, but by default is a small gray speaker as show below.


Double clicking on this icon in your task tray is a quicker way to access your system volume controls. Once the volume controls are open, the important controls for playback of audio are 'Master' and 'Wave'. Ensure that the volume is in a middle position, that neither is muted, and that the balance is in the center.

Mac OS X
  1. Click on the Apple button in the upper left corner of the screen
  2. Open System Preferences
  3. Click on the Sound icon inside the System Preferences window
  4. The Sound Preferences pane will open
  5. The master volume slider is at the bottom, as is a check-box to mute sound. Ensure that the sound is not muted and that the volume slider is not turned down all of the way.