Troubleshoot Webinato Screen Sharing Application : Organizer Support Portal

ALERT

Flash Player reached its End of Life on January 12, 2021. The only way to access webinars will be through the Webinato Application, which you can download from any login page.

Click HERE for more information about the Webinato Application.

This has affected the Webinato Screen Share Application but we got you covered!

Click HERE for more information about a workaround. This works on Windows 8/10. If this does not work or if you use Windows 7, please contact us.

I’m having problems installing the screen sharing application

Modified on: Tue, Apr 20, 2021 at 10:27 PM

The Webinato Screen Sharing Application lets you share your desktop screen with your attendees. There are two methods on how you can install the screen sharing application on your computer, click here to learn more. In any case, you encounter a problem installing the application please follow the troubleshooting steps listed below. If you get any errors when you try to run the screen sharing application, please follow this article.

Reload the room by clicking the red (X) button on the upper right corner then click Reload.
Check the Firewall settings and allow the folder on C:\Program Files (x86)\omNovia\Projector
Check all the installation files that exist in C:\Program Files (x86)\omNovia\Projector. The number of files would be 21.
Check your internet connection. A stable internet connection with at least 1 MBPS Speed dedicated to the machine is required to run the Webinato screen share application.

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ALERT

Windows 11

UPDATE

I’m having problems installing the screen sharing application

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